At 786 Electronics, we aim to provide high-quality products and customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.
🔁 Return Policy
We offer a 7-day return policy for products that are damaged, defective, or incorrect. To be eligible for a return:
The product must be unused and in original condition
It must be returned with original packaging and accessories
Proof of purchase is required
🔄 Exchange Policy
If you receive a faulty or damaged product, you can request an exchange within 7 days. Our team will guide you through the process.
💰 Refund Policy
Refunds are only applicable for returned products that meet our conditions
Once the product is received and inspected, your refund will be processed
Refunds may take 5–7 working days to complete
🚫 Non-Returnable Items
Used or damaged products (by customer)
Products without original packaging
Items returned after 7 days
🚚 Return Process
Contact our support team via WhatsApp or email
Provide order details and reason for return
Ship the product back as instructed
After inspection, refund or exchange will be processed
📞 Contact Us
If you have any questions, feel free to contact our support team anytime.